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Agents

Every person who answers the phone or greets you at the door is a licensed insurance agent. Our agency strives to hire the best. Our customer services representatives are top-notch friendly individuals who have the knowledge and expertise to advise you ways to cover yourself properly and most affordably.

Art Gernt, II, CRM, CIC

Art joined the family business in 1990 and became the second-generation owner of the agency in 2006. A graduate of Tennessee Tech University, Art is active in insurance trade organizations and up to date on the ever-changing insurance industry and the products offered to protect his clients. He has been a Certified Insurance Counselor (CIC) since 1995 and he also earned the highly respected Certified Professional Insurance Agent (CPIA) designation in 2002. In addition to Art’s certifications, he is actively involved in the Professional Insurance Agents of Tennessee (PIA) organization where he received the 2006 Professional Agent of the Year Award and currently serves as Past President of its Board of Directors. Art is also actively involved in the community serving on the Board of Directors of the Crossville Noon Rotary Club, as well as many other activities. Art has three children, Ben, Nick & Abbye. Art has the knowledge, qualifications and experience to help you with ALL of your insurance needs!

Robbie Poore

Born and raised in Crossville, I’m proud to serve my community as a trusted insurance agent. With deep roots in the area, I understand the unique needs of local families and businesses, and I’m dedicated to providing personalized coverage options that offer peace of mind. With over 7 years of experience in the insurance industry, I specialize in helping clients find the right policies to protect their homes, vehicles, businesses, and loved ones. Recognized as “Producer of the Year” in 2024 by Safeco Insurance, I have built a reputation for providing exceptional customer service and expert guidance in insurance solutions. My goal is to make the insurance process as straightforward and stress-free as possible, with the utmost focus on customer service. When I’m not helping clients navigate their insurance needs, you’ll find me supporting local events, spending time with my family, or enjoying a round of golf. As a member of this community, I’m here to provide the support and guidance you need to protect what matters most. Let’s work together to find the right coverage for you and your family.

Shawn York

I was born and raised here in Crossville, TN where I am a graduate of Roane State Community College with an Associate’s Degree in Computer Art & Design, as well as Tennessee Tech University with a Bachelors in Business. I’m committed to serving individuals and families where I was born and raised, I find value and purpose in helping a community I care so deeply about. Insurance can be complex, which is why I believe in taking the time to understand each client’s unique needs. I work closely with you to find insurance policies that match your lifestyle and budget.

When I am not in the office, I am usually watching sports, exercising, or spending time with loved ones. If you’re looking for an insurance agent who puts your needs first and offers reliable home & auto coverage, life insurance or bonds I’d love the opportunity to work with you. Contact me today to discuss your options and see how I can help protect what matters most.